Shipping charges are determined by your country’s deliverer. The cost of shipping your order(s) is displayed on the Payment Options page, step 3 of the checkout process.

The length of time it takes to receive your order depends on your country’s deliverer.

Items shipped via standard delivery are usually shipped in 3 to 10 business days.

Satisfaction is guaranteed on all BOSE® products.

If you have a problem with any BOSE® product purchased on our website, please call us.

Once you select Place Order at the end of the checkout process, we will confirm your placing of an order with an order number.

We recommend that you print and save a copy of this page for your records. With your permission, we’ll also send you a confirmation by email.

Please note, that by means of this confirmation, Bose does solely confirm the reception of your order. This confirmation does not mean that your order has been accepted.

Before you click Place Order at the end of the checkout process, uncheck the sentence that reads, "Please send an order confirmation to my email address."

If you’ve forgotten your password, please submit your email address at our Password Help page and we’ll email you instructions for creating a new password. Or call us.

No, to place an order on our website you do not need to register at My Profile. However, BOSE recommends that you register at My Profile. The process is quick (just your name, email and password) and the benefits are many, including:

• Save billing and shipping information for future use
• Save items in your cart for 90 days to complete orders at your convenience
• Manage your communication preferences
• Register your products online  

If you need information for an order placed in the past, contact us.